Privacy Policy

1. Introduction

AnimatedSites (ABN: [to be added]) operates animatedsites.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or engage our services.

AnimatedSites is operated by Ivanski Kramer, based in Byron Bay, NSW 2481, Australia.

2. Information We Collect

We may collect the following types of information:

• Contact information you provide (name, email address, phone number, business name) when submitting enquiries via our contact form
• Information you provide about your business when requesting a website demo — including your industry, target audience, and any content you share with us
• Technical data automatically collected when you visit our website: IP address, browser type, operating system, pages visited, time on site, and referring URLs (via standard web analytics tools)
• Any correspondence you send us via email or other channels

We do not collect payment card information directly. All payments are processed by third-party payment providers who are responsible for the security of that data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotes for our services
• To build website demos for your review and approval
• To communicate with you about your project throughout the design and launch process
• To send service-related emails, including invoices, project updates, and launch confirmations
• We will not send marketing emails without your explicit consent
• To improve our website, services, and client experience
• To comply with applicable Australian laws and regulations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share information with service providers who assist in our operations — including website hosting providers, email platforms, and project management tools. These providers are bound by confidentiality obligations and are not permitted to use your data for any purpose other than providing their services to us.

We may disclose information where required by Australian law, court order, or in response to a valid legal request from government authorities.

If AnimatedSites is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before this occurs.

5. Cookies and Tracking

Our website uses standard browser cookies to improve your browsing experience and ensure the site functions correctly. We may use Google Analytics or similar tools to understand how visitors use the site — including which pages are most popular, how visitors navigate, and where traffic comes from.

You can disable cookies in your browser settings at any time. Note that disabling cookies may affect the functionality of some parts of the website.

We do not use advertising cookies, retargeting pixels, or third-party tracking for paid advertising purposes.

6. Data Storage and Security

Your information is stored on secure servers. We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We retain your information for as long as is necessary to provide our services, comply with our legal obligations, or as otherwise required by Australian law.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or out-of-date information
• Deletion: You can request deletion of your personal information, subject to our legal obligations
• Complaint: You have the right to complain about how we handle your personal information

To exercise any of these rights, contact us at hello@animatedsites.com.au. We will respond to all requests within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and external service providers. These links are provided for your convenience and informational purposes only.

We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Business: AnimatedSites
• Email: hello@animatedsites.com.au
• Location: Byron Bay, NSW 2481, Australia